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    A knowledge management approach to citizen relationship management in e-Government context
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    Moving toward e-business: customer relationship management alignment in Malaysian small business
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    Moving toward e-business: customer relationship management alignment in Malaysian small business
    “...The Social Sciences Research Society,...”
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  4. 4
    A knowledge management approach to citizen relationship management in e-Government context
    “...The Social Sciences Research Society,...”
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    Article
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