Showing 1 - 2 results of 2 for search '"scientific management"', query time: 0.19s Refine Results
  1. 1
    Managing customer queries in outsourced telecommunication contact centres
    by Gounder, Deenan
    Published 2014
    “... and performance. The results revealed that scientific management principles and continuous improvement are major...”
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    Get full text
    Others
  2. 2
    Managing customer queries in outsourced telecommunication contact centres
    by Gounder, Deenan
    Published 2014
    “... and performance. The results revealed that scientific management principles and continuous improvement are major...”
    Get full text
    Others
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