New Zealand 4 Case study 2 Hospitality 2 Hospitality industry 2 4-star hotels 1 Attitudes 1 Auckland 1 Australia 1 COVID-19 1 Careers 1 China 1 Chinese customer 1 Chinese workers 1 Crisis 1 Customer dissatisfaction 1 Customer satisfaction 1 Domestic responsibility 1 Female bias 1 Food bias 1 Gender 1 Gender inequality 1 Gender pay gap 1 Gender stereotype 1 Governance board 1 Green hotels 1 HRM practices 1 Hospitality interns 1 Hospitality management 1 Hospitality undergraduate students 1 Kunming 1