Information resources management 2 A multi-level theory 1 Backsourcing 1 CRM system implementation 1 CRM use 1 Capability model for small software organisations 1 Citizens 1 Colonising IT 1 Coping theory 1 DeLone and McLean 1 Decolonising IT 1 Delphi technique 1 Digital infrastructure 1 Dynamic capabilities 1 HR department effectiveness 1 IPv6 1 IS Project Management 1 IS Project Management mentoring 1 Improvement for small organizations 1 Indigenising IT 1 Indigenous Māori Women 1 Information Sciences 1 Information Systems 1 Information quality 1 Information technology 1 Information technology - Management 1 Information technology -- Management 1 Information transparency 1 Institutional theory 1 Interpretive case study 1