Case study Actor-network theory 1 Alliance contracts 1 Backsourcing 1 Bangsmoro conflict 1 Budgetary process in the school sector 1 Complexity 1 Construction industry 1 Continous transition 1 Dilemma analysis 1 Education 1 Failure in outsourcing 1 Global software engineering 1 Health and well-being 1 Insourcing 1 Lean concept 1 Local development 1 Local governance 1 Longitudinal case study 1 Mixed methods 1 Narratives 1 New Zealand 1 Novopay 1 Outsourcing 1 Outsourcing cycle 1 Participant observation 1 Political violence 1 Process based research 1 Process tracing 1 Public sector failure 1