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  1. 1
    Measuring customer satisfaction with sexual reproductive health service delivery at township healthcare facilities using the servqual model
    by Maree, Amanda
    Published 2014
    “.... In this study, the SERVQUAL instrument will measure the gap between customer expectations prior to services...”
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  2. 2
    Measuring customer satisfaction with sexual reproductive health service delivery at township healthcare facilities using the servqual model
    by Maree, Amanda
    Published 2013
    “... not available, the organisation has not measured the levels of customer satisfaction adequately to date. Due...”
    Get full text
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