-
1by Makhoba, Moses M.“... in1996 and since then has remained on a downward trend. Analysis of the industry confirms...”
Published 2012
Get full text
Others -
2by Wasserfall, Concepcion Chie“... companies invest heavily in the call centre with the expectation that the investment will result in higher...”
Published 2010
Get full text
-
3by Van der Merwe, Susan Josina“... of primary data collected from interviews and secondary data collected from content analysis, literature...”
Published 2010
Get full text
-
4by Van Zyl, Tobey Zanelda“... by Thompson and Strickland is adapted and used as a framework for the analysis of the external European...”
Published 2010
Get full text