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An-Shuen Nir
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Applying fuzzy quality function deployment on customer relationship
management
for container shipping lines
by
Yu-Chen Su
,
蘇裕珍
Published 2010
“
...碩士 === 國立臺灣海洋大學 === 航運管理學系 === 98 === The development of customer relationship
management
(CRM) has...
”
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