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  1. 1
    Customer's reaction to servicescape failure and associated recovery strategy: an exploration study in the food service industry / Chua Bee Lia ...[et al.]
    Subjects: “...Hospitality industry. Hotels, clubs, restaurants, etc. Food service...”
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  2. 2
    The relationships between service quality, satisfaction, and loyalty of spa customers/ Siti Nadhirah Mohamad, Hasif Rafidee Hasbollah and Siti Fatimah Ab Ghaffar
    Subjects: “...Hospitality industry. Hotels, clubs, restaurants, etc. Food service...”
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  3. 3
    Factors influencing the purchase intention of young consumers towards healthy food products in Malaysia / Mardhiah Mohammad ...[et al.]
    Subjects: “...Customer services. Customer relations...”
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  4. 4
    Service Quality and Customer Satisfaction: Halal Certificate Application in Malaysia / Mariam Setapa...[et al.]
    Subjects: “...Food industry and trade. Halal food industry. Certification...”
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  5. 5
    Relationship between service quality and customer satisfaction during halal certificate application in Kelantan / Mariam Setapa...[et al.]
    Subjects: “...Food industry and trade. Halal food industry. Certification...”
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  6. 6
    Influencing factors on customer satisfaction towards American brands in the food and beverage industry in Malaysia / Nur Atiqah Rochin Demong, Abdul Kadir Othman and Salmi Bawasa.
    Subjects: “...Customer services. Customer relations...”
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  7. 7
    Food marketing: the influence of organic greenwash towards Malaysian consumers' trust: a conceptual paper / Muhammad Azman Ibrahim, Rafiatul Adlin Mohd Ruslan and Thong Foong Yen
    Subjects: “...Customer services. Customer relations...”
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  8. 8
    The mediating effect of customer satisfaction on the relationship between service quality, relationship quality, relationship quality, perceived value, and perceived price towards repurchase intention in the fast food industry / Fatin Najua Ahmad Fuzir and Mohd Khirzan Badzli A Rahman
    Subjects: “...Customer services. Customer relations...”
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  9. 9
    Hotel ammenities, customer satisfaction and customer experience: a test of mediation/ Faizal Azrin Abdullah, Tuan Ahmad Tuan Ismail and Abdullah Muhamed Yusoff
    Subjects: “...Customer services. Customer relations...”
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  10. 10
    A study on the relationship between customer satisfaction towards service quality in a three-star hotels in Perlis / Nurul Labanihuda Abdull Rahman ... [et al.]
    Subjects: “...Customer services. Customer relations...”
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  11. 11
    Customer's quest for quality of products and services offered by farmers' organization / Sarina Muhamad Noor ... [et al.]
    Subjects: “...Customer services. Customer relations...”
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  12. 12
    Customer perception on the adoption of self-service technologies in Klang Valley/ Azlinda Hakim Lokman Hakim, Hairunnisa Mohamad Ibrahim and Pauline Tang Pei Lin
    Subjects: “...Customer services. Customer relations...”
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  13. 13
    Assessing customer satisfaction towards service quality in the hospitality industry / Siti Rapidah Omar Ali ... [et al.]
    Subjects: “...Customer services. Customer relations...”
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