Communication 1 Conversation 1 Critical Care 1 Critical Illness 1 Hospitals Humans 1 Implementation 1 Organization readiness for change 1 Palliative care 1 Qualitative 1 Qualitative Research 1 Serious illness 1 Serious illness program 1 Sweden 1 administrative personnel 1 adult article 1 conceptual framework 1 content analysis 1 conversation 1 critical illness 1 drug efficacy 1 hospital 1 human 1 intensive care 1 interpersonal communication 1 interview 1 leadership 1 motivation 1 multicenter study 1