Showing 1 - 6 results of 6 for search '"Call centers Management"', query time: 2.16s Refine Results
  1. 1
    An investigation into a natural language interface for contact centers
    by Sankar, Gopal Ravi
    Published 2009
    Subjects: “...Call centers -- Management...”
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  2. 2
    An intelligent IP-based call center with fault tolerance design.
    Published 2001
    Subjects: “...Call centers--Management...”
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  3. 3
    An adaptive user interface model for contact centres
    by Jason, Bronwin Anastasia
    Published 2008
    Subjects: “...Call centers -- Management...”
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  4. 4
    Measuring the Perceived Transfer of Learning and Training for a Customer Service Training Program Delivered by Line Managers to Call Center Employees in a Fortune 200 Financial Services Company
    by Perez, Gustavo A.
    Published 2006
    Subjects: “...Call centers -- Management....”
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  5. 5
    A rotatividade de pessoal em call centers brasileiros
    by Moreira, Rogério
    Published 2016
    Subjects: “...Call centers management...”
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  6. 6
    Çağrı Merkezlerinde Çalışan Performansını Etkileyen Faktörler: Bir İnceleme Factors Effecting the Employee Performance: Evidences from Call Centers
    by Umut BULUT, Aylin ATAAY
    Published 2017-12-01
    Subjects: “...Call center management...”
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