Showing 1 - 9 results of 9 for search '"SERVQUAL (Service quality framework)"', query time: 2.73s Refine Results
  1. 1
    A customer service strategy for Ngqura Container Terminal
    by Mtshiselwa, Mkhululi Terrence
    Published 2014
    Subjects: “...SERVQUAL (Service quality framework)...”
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  2. 2
    The drivers of customer satisfaction at National Dairy Equipment (NDE)
    by Laubscher, Ryno
    Published 2016
    Subjects: “...SERVQUAL (Service quality framework)...”
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  3. 3
    SERVQUAL in an internal nonprofit market : psychometric issues
    by Pitt, Marelise
    Published 2016
    Subjects: “...SERVQUAL (Service quality framework)...”
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  4. 4
    Service quality at Varsity Colleges in Durban North and Westville : students' perceptions
    by Devnarrian, Pravesh
    Published 2012
    Subjects: “...SERVQUAL (Service quality framework)...”
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  5. 5
    Improving service quality at automotive dealerships
    by Lekhelebana, Vuyokazi Anneline
    Published 2013
    Subjects: “...SERVQUAL (Service quality framework)...”
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  6. 6
    Towards a quality model for a university of technology research centre in South Africa
    by Zheng, Jin
    Published 2012
    Subjects: “...SERVQUAL (Service quality framework)...”
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  7. 7
    Students' perceptions of service quality levels of students housing at the large metropolitan university
    by Elie, Sammy Abraham
    Published 2013
    Subjects: “...SERVQUAL (Service quality framework)...”
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  8. 8
    An evaluation of the quality of customer service provided to large power users by Eskom in the Eastern Cape
    by Caza, Akhona Nobusi
    Published 2014
    Subjects: “...SERVQUAL (Service quality framework)...”
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  9. 9
    Investigating internal service quality at Durban University of Technology Writing Centres
    by Nhari, Sibongile Ruth
    Published 2017
    Subjects: “...SERVQUAL (Service quality framework)...”
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