Showing 1 - 2 results of 2 for search '"SERVQUAL instrument"', query time: 9.25s Refine Results
  1. 1
    MANAGING SERVICE QUALITY
    by Andreea BUDEANU
    Published 2015-04-01
    Subjects: “...servqual instrument...”
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    Article
  2. 2
    Applicability of the SERVQUAL instrument under South African conditions : an assessment of four situations
    by Pitt, Leyland Frederick
    Published 1992
    Subjects: “...SERVQUAL instrument...”
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