Showing 1 - 19 results of 19 for search '"Service industries Quality control"', query time: 1.45s Refine Results
  1. 1
    A case study of a quality management system for a professional services company
    by Bester, Hendrik Johannes
    Published 2012
    Subjects: “...Service industries quality control...”
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  2. 2
    Development and validation of a total-quality-management-for-service (TQMS) model.
    Published 2002
    Subjects: “...Service industries--Quality control...”
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  3. 3
    A contingency approach to service reliability and service customization : their relationship and role in customer evaluations
    by Gupta, Kunal
    Published 2003
    Subjects: “...Service industries -- Quality control....”
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  4. 4
    SERVQUAL in an internal nonprofit market : psychometric issues
    by Pitt, Marelise
    Published 2016
    Subjects: “...Service industries -- Quality control...”
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  5. 5
    An Investigation of the Perception of Delivered Quality at Different Levels of Organizational Hierarchy in Services
    Subjects: “...Service industries -- Quality control....”
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  6. 6
    An exploratory investigation into the perceptions of consumers based on the quality of customer service received with specific reference to Ola Milky Lane - Midlands Liberty Mall.
    by Kisten, Melissa.
    Published 2010
    Subjects: “...Service industries--Quality control....”
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  7. 7
    Assessing service quality in business-to-business relationships within the international telecommunications carrier market.
    by Mostert, Konrad Egbert
    Published 2012
    Subjects: “...Service industries - Quality control...”
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  8. 8
    Assessing customer service in the Malawian public postal service
    by Msosa, Steven Kayambazinthu
    Published 2015
    Subjects: “...Service industries--Quality control...”
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  9. 9
    Service quality perception difference between employees and customers.
    Published 2002
    Subjects: “...Service industries--Quality control...”
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  10. 10
    Service quality in a statutory research organisation
    by Pretorius, C.
    Published 2014
    Subjects: “...Service industries - Quality control...”
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  11. 11
    Evaluating the service quality within the aftermarket components industry in South Africa
    by Van Coller, Riana
    Published 2012
    Subjects: “...Service industries - Quality control...”
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  12. 12
    Improving the service quality of taxi operators in the Nelson Mandela Bay
    by Gule, Xolile Michael
    Published 2009
    Subjects: “...Service industries -- Quality control...”
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  13. 13
    A case study of service quality in an education centre
    by Lei, Un Ian
    Published 2008
    Subjects: “...Service industries -- Quality control...”
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  14. 14
    The perception of the quality of electrical engineering technologists and technicians by the electrical engineering industry.
    Subjects: “...Service industries -- Quality control....”
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  15. 15
    Development of quality circles beyond manufacturing sectors in Hong Kong.
    Published 1991
    Subjects: “...Service industries--Quality control...”
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  16. 16
    A slotted-CDMA based wireless-ATM link layer : guaranteeing QoS over a wireless link.
    by Parry, Gareth Ross.
    Published 2012
    Subjects: “...Service Industries--Quality control....”
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  17. 17
    Bemötande sett ur sex bibliotekariers perspektiv. : Möjligheter och förutsättningar för personal och verksamhet att arbeta med bemötandefrågor på bibliotek.
    by Jansson, Janna, Forslund, Linnéa
    Published 2010
    Subjects: “...Service industries-Quality control...”
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  18. 18
    Applicability of ISO 9000 in the service industry : University of Stellenbosch Business School case study
    by Simpson, Antony Paul
    Published 2012
    Subjects: “...Service industries -- Quality control...”
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  19. 19
    Total quality management: old, new or what, and implications for the Hong Kong service sector.
    Published 1994
    Subjects: “...Service industries--Quality control...”
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