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  1. 1
    Measuring Industrial Customer Satisfaction: The Case of the Natural Gas Market in Greece
    Subjects: “...industrial customers...”
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    Article
  2. 2
    Short-Term Industrial Load Forecasting Based on Ensemble Hidden Markov Model
    Subjects: “...industrial customers...”
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    Article
  3. 3
    Three Papers on the Effects of Competition in Engery Markets
    by Choi, Wai Hong
    Published 2013
    Subjects: “...industrial customers...”
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  4. 4
    Three Papers on the Effects of Competition in Engery Markets
    by Choi, Wai Hong
    Published 2013
    Subjects: “...industrial customers...”
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  5. 5
    Hotel rating through guest feedback
    by Hensens, Wouter
    Published 2010
    Subjects: “...Hospitality industry -- Customer services...”
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  6. 6
    An investigation of the customer baseline load (CBL) calculation for industrial demand response participants –A regional case study from Iran
    Subjects: “...Industrial customer...”
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    Article
  7. 7
    Identifying the relevance of "family forest" wood product origin and environmental certification for Oregon consumers, and specifiers and industrial customers
    by Hamner, Rebecca Anne
    Published 2012
    Subjects: “...Specifiers and Industrial Customers...”
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  8. 8
    APPLICATION OF TQM IN THE CONSTRUCTION INDUSTRY OF DEVELOPING COUNTRIES - CASE OF TURKEY
    by Anas Attellah Ali SHOSHAN, Gözde ÇELİK
    Published 2018-03-01
    Subjects: “...Quality; Total Quality Management; TQM; Turkish Construction Industry; Customer Satisfaction...”
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    Article
  9. 9
    The effective management of customer orders received by a pharmaceutical manufacturer
    by Botha, Risca
    Published 2016
    Subjects: “...Pharmaceutical industry -- Customer services...”
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  10. 10
    An analysis of customer service management strategies in an information technology organisation
    by Majavu, Nyanisa
    Published 2004
    Subjects: “...Computer industry -- Customer services -- South Africa...”
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  11. 11
    Creating tomorrow's financial services organisations : unlocking the business benefits for total customer satisfaction
    by Swart, Jacques Matthew
    Published 2012
    Subjects: “...Financial services industry - Customer services...”
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  12. 12
    The Effect of Demographics on Customer Expectations for Service Quality in the Lodging Industry
    Subjects: “...Hospitality industry -- Customer services....”
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  13. 13
    Microcredit, enhancement of entitlement and alleviation of poverty : an investigation into the Grameen Bank's role in Bangladesh
    Subjects: “...Banks and banking Bagladesh : Financial services industry Customer services : Poverty Bangladesh...”
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  14. 14
    Investigating the use of the ITIL framework towards IT services delivery at the NMMU
    by Lubambo, Nontobeko
    Published 2009
    Subjects: “...Computer industry -- Customer services -- Management...”
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  15. 15
    The Role of Perceived Usefulness and Perceived Ease-of-Use toward Satisfaction and Trust which Influence Computer Consumers’ Loyalty in China
    Subjects: “...china computer industry, customer loyalty, customer satisfaction, perceived usefulness, perceived...”
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    Article
  16. 16
    Assessing service quality in business-to-business relationships within the international telecommunications carrier market.
    by Mostert, Konrad Egbert
    Published 2012
    Subjects: “...Service industries - Customer services...”
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  17. 17
    Dimensions of guest house service: perceptions of owners and expectations of business travellers
    by Wang, Yi
    Published 2005
    Subjects: “...Hospitality industry -- Customer relations...”
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  18. 18
    Internal marketing in a service organization.
    by Strydom, Lelani
    Published 2008
    Subjects: “...service industries customer services...”
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  19. 19
    An Investigation of the Productivity of Information System Helpdesk User Support Professsionals as Impacted by Their Communication Behavior : A Field Experiment
    by Breshears, Robert Louis
    Published 1996
    Subjects: “...Computer industry -- Customer services -- Management....”
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  20. 20
    Employees' perceptions of the assessment/evaluation of customer service at the Telkom Call Centre.
    by Mkhize, Sifiso Mduduzi.
    Published 2012
    Subjects: “...Service industries--Customer services....”
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