Showing 1 - 2 results of 2 for search '"service encounters"', query time: 1.33s Refine Results
  1. 1
    PENGARUH SERVICE ENCOUNTER DAN EXPERIENTAL VALUE TERHADAP CUSTOMER SATISFACTION (STUDI KASUS MATAHARI DEPARTMENT STORE MATOS MALANG)
    by Nuri purwanto
    Published 2018-04-01
    Subjects: “...service encounter...”
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    Article
  2. 2
    IMPLIKASI HUMOR DAN PERAN LAYANAN KARYAWAN GARIS DEPAN TERHADAP KEPUASAN PELANGGAN
    by Widya Mulyati, Robert Kristaung
    Published 2018-03-01
    Subjects: “...and service encounter and customer satisfaction....”
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    Article
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