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Showing 1 - 6 results of 6 for search 'PUBLIC SERVICE MANAGEMENT AND QUALITY', query time: 0.93s Refine Results
  1. 1
    Keretapi Tanah Melayu (KTMB) services: the role of service quality and recovery towards satisfaction and loyalty / Nor Asiah Omar ... [et al.]
    Subjects: “...Customer services. Customer relations...”
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  2. 2
    Discovering the antecedents of engagement for citizen centric public service excellence / Norazlin Mohd Nor...[et al.]
    Subjects: “...Customer services. Customer relations...”
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  3. 3
    Students' satisfaction towards academic advising service / Azianti Ismail ... [et al.]
    Subjects: “...Customer services. Customer relations...”
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  4. 4
    The effects of service quality dimensions on students' satisfaction: Hedperf model adoption / Siti Rapidah Omar Ali ... [et al.]
    Subjects: “...Customer services. Customer relations...”
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  5. 5
    The effects of service quality dimensions on students' satisfaction: Hedperf model adoption / Siti Rapidah Omar Ali ... [et al.]
    Subjects: “...Customer services. Customer relations...”
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  6. 6
    Factors that influence customer preferences towards a private university in Sungai Petani, Kedah / Azyyati Anuar, Mohd Rizaimy Shaharudin and Siti Nabihan Baharuddin
    Subjects: “...Customer services. Customer relations...”
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