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1by Pinheiro, Éder Vasco“..., is dedicated to providing values to customers making products or services available to them at the appropriate...”
Published 2018
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2by Sena, Marco Antonio Cardoso“... and services to customers and markets. Thus, it is increasing the adoption of the management of business...”
Published 2015
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3by Cruz Castañeda, William Alberto“... management in order to improve the quality of the health technological process of the homecare service using...”
Published 2017
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4by Zuza, Marilda Sena Pereira“.... The theoretical presupposing was based in the management of processes, in the concepts of service to the customer...”
Published 2012
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5by Balen, Douglas de Oliveira“... for automated management methods to support availability, quality of service and optimized configurations...”
Published 2012
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6by Chaves, Shirlei Aparecida de“... conhecido como IaaS (Infrastructure as a Service ou Infraestrutura como Serviço). Contempla-se o modelo de...”
Published 2012
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7by Ortolani, Luiz Fernando Ballin“.... This piece of work has developed instruments for the service quality management of the electronic government...”
Published 2013
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8by Anselmo Junior, Ari Silveira“... moving to service oriented architectures in the cloud, components responsible for identity management...”
Published 2012
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9by Vendruscolo, Carine“... teaching-service in the intersectorial management instances: movements for the reorientation of health...”
Published 2014
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10by Lauro, Aline Bertolini de“... to combinethe concepts and tools of Systemic Approach with the functions of Design Management service-oriented...”
Published 2015
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11by Arandia Vega, Jhazmin Aracelly“... engineering in the service evaluated. These stages are based on the healthcare technology management model...”
Published 2015
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12by Vasconcelos, Margareth Fleury Teixeira de“... to strategy of quality management, concepts of outsourcing, services, product cycle, brand and benchmarking...”
Published 2012
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13by Azevedo, Maria Inês Nava“... the perspective of the new public service, social management and with focus at the Center of Agricultural Sciences...”
Published 2013
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14by França, Francisco Roberto Reis“... of the company service, had caused a big change for the electrical business environment on the world...”
Published 2012
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15by Anacleto, Cristiane Alves“..., there is a growing tendency to integrate platforms to offer the same type of services to consumers...”
Published 2017
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16by Pacheco, Joice“... documents, interviews with five users of the service, professional's office on the street and three managers...”
Published 2016
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17by Teixeira, Cleber Pinelli“... of management of a Federation of Software Service Providers, so that the enterprises work collaboratively...”
Published 2015
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18by Ortiga, Angela Maria Blatt“... was to develop an evaluation for the mobile emergency care service management of Santa Catarina State. Methods...”
Published 2015
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19by Remor, Lourdes de Costa“... the audit in the perspective of the management of health services and not on the assistance's. It describes...”
Published 2012
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20by Coelho, Cláudia Duarte dos Anjos“... its continuous improvement. Initially, a bibliographic review was made about service management...”
Published 2012
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