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  1. 101
    Managing service quality by managing the service customer
    by Krishna K. Govender
    Published 1998-09-01
    “...The need to manage service quality is becoming more urgent as links between service quality...”
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    Article
  2. 102
    Service Design for Data Lineage in Financial Services
    by Mafalda Sofia de Almeida Gomes
    Published 2021
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  3. 103
    Research on intelligent service of customer service system
    by Jinji Nie, Qi Wang, Jianbin Xiong
    Published 2021-09-01
    “...'s communication quality has improved significantly and the processing requirements of operators' customer service...”
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    Article
  4. 104
    Safeguarding Information in Service Science with Service Integration
    by Padovan Diego, Taheri Javid, d’Amore Fabrizio
    Published 2021-01-01
    “...Service Science can be described through information, that underpins knowledge as enabler...”
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    Article
  5. 105
    Efficient Dynamic Service Maintenance for Edge Services
    by Yiwen Zhang, Jin Li, Zhangbing Zhou, Xiao Liu
    Published 2018-01-01
    Subjects: “...edge service...”
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    Article
  6. 106
    Research on Service Flow of Self-service Wedding Photography from Perspective of Service Design
    by TSAI, KUO-FU, 蔡國富
    Published 2019
    “...碩士 === 銘傳大學 === 商品設計學系創新設計與管理碩士在職專班 === 107 === The way of self-service wedding breaks through...”
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  7. 107
    The Relationship between Service Innovation and Service Innovation Performance –The Case of Taiwan Service Industry
    by Tsung-Ling Shih, 史琮靈
    Published 2013
    “...碩士 === 國立屏東商業技術學院 === 經營管理研究所 === 101 === Taiwanese industry has turned into service industry one...”
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  8. 108
    A Service Design of Automobile Maintenance Service:An Application of Empathy Map and Service Blueprinting
    by CHEN, YEN-WEN, 陳彥妏
    Published 2019
    “...碩士 === 朝陽科技大學 === 企業管理系 === 107 === When service failures occur, companies often take service...”
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  9. 109
    VIEWS OF SERVICE PROVIDERS ON SERVICES RENDERED TO PEOPLE WITH DISABILITIES AND ON THE NEED FOR FAMILY PRESERVATION SERVICES
    by Strydom, Marianne
    Published 2015-09-01
    Subjects: “...social work services...”
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    Article
  10. 110
    Service thinking = Service action? : Service thinking in a public transport network surrounding
    by Jonas, Julia
    Published 2007
    Subjects: “...service management...”
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  11. 111
    THE STUDY OF SERVICE FAILURE, SERVICE RECOVERY, CUSTOMER SATISFACTION AND PURCHASE INTENTION IN THE BROADCAST SERVICES
    by Jonq-i Huang, 黃仲伊
    Published 2008
    “... of this universal modern phenomenon, this study investigates issues related to errors in customer service, taking...”
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  12. 112
    A Study of Service Quality in Translation Service－An Example of One Translation Service Company
    by Lee, Yu-Shan, 李育珊
    Published 2010
    “.... The professional translation services also become an industry that gains more significance each day. Aside from...”
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  13. 113
    A Study of Service Innovation Implementation and Service Quality Impact on Service Innovation Performance
    by Yo-ying, Tseng, 曾佑穎
    Published 2012
    “..., in the manufacturing era of service-oriented, a considerable number of literatures have explained the critical success...”
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  14. 114
    The Influences of Service Experience Engineering and Service Innovation Dynamic Capability on Service Innovation Performance
    by Yu-Sin Hsu, 許鈺欣
    Published 2015
    “... to the development of innovative services, so that they can provide differentiated services and stay competitive...”
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  15. 115
    Service Failure and Service Recovery in Glasses Service:The Comparison between Customers’ and Employees’ Viewpoint
    by Li-Shei Jian, 江麗雪
    Published 2010
    “...碩士 === 大葉大學 === 管理學院碩士在職專班 === 98 === Glasses service which is technology-oriented used to provide...”
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  16. 116
    The exploration of meal service quality and service outcome - from a service user perspective
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  17. 117
    The Study of New Service Development in Chunghwa Telecom Service Center- Services Blueprint Perspective
    by Min-Hsiang Hsu, 許閔翔
    Published 2015
    “...碩士 === 長榮大學 === 高階管理碩士在職專班(EMBA) === 103 === Services driven by information and communication...”
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  18. 118
    Customer Service Paradoxes? Service Innovation Model in Auditing Divison –Integration of the Public Service-Dominant Logic and Service Design Approach
    by SHIH, PEI-CHUAN, 石珮絹
    Published 2019
    “... practice. Hence, it is necessary to review the service model of auditing, to set a innovative niche...”
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  19. 119
    Enhancing customer service and service quality from the perspective of service design - a case study of dental self-pay medical service
    by Hsiu-wen Hsu, 許琇雯
    Published 2018
    “... prestigious, competitive and vital medical service brand in the world. The important concept of the Mayo...”
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  20. 120
    A Study of the relationship between service negligence, service recovery and service Improvement on the Case of LUXGEN
    by Liao Pen-Yi, 廖本義
    Published 2019
    “...碩士 === 中國科技大學 === 企業管理系碩士在職專班 === 107 === "Customer for" has always been the service industry...”
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