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  1. 121
    The Influence of Network Capability, Bricolage Capability and Service Orientation on Service Offering and Service Innovation Performance
    by Hui-JuLin, 林滙汝
    Published 2017
    “... have been striving to transform from a product manufacturer to a service provider. By providing...”
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  2. 122
    A study on service quality and service satisfaction of“Taitung County 1999 customer Service Call”
    by Chung-Hsun Chen, 陳忠遜
    Published 2017
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  3. 123
    Service Failure and Service Recovery In Airline Industry: A Study On Cabin Service of An International Airline
    “... and improve service quality to achieve customer satisfaction and be more competitive has become the first...”
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  4. 124
    Identifying the Influence of Service Recovery on Service Quality, Satisfaction and Loyalty in Ocean Freight Forwarding Service
    by Liao, Chia-Lin, 廖家麟
    Published 2017
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  5. 125
    Optimal Guaranteed Service Time and Service Level Decision with Time and Service Level Sensitive Demand
    by Sangjun Park, Ki-sung Hong
    Published 2014-01-01
    “..., the supplier’s decisions on service time and service level and the retailer’s decision on retail price have...”
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    Article
  6. 126
    The Influence of service quality, service failure and recovery on customer satisfaction-The case of IPC software service
    by 陳孟莉
    Published 2009
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  7. 127
    Thesis: A Study of Service Quality for Online Bookstores based on Website Service and Logistics Service
    by Mei-hui Hsu, 徐美惠
    Published 2012
    “... and communication without boundaries. However when the service quality offered by online bookstores fails to meet...”
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  8. 128
    An Exploratory Study of The Customer’s Side of Service Failure, Service Recovery－With The Retailing Service Industry as Examples
    by Huang, Ya-hui, 黃雅惠
    Published 2004
    “...碩士 === 大葉大學 === 工業關係學系碩士班 === 92 === Nowadays Service Industries play a significant role...”
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  9. 129
    the relationships between the transformational leadership, service climate, service behavior, service quality and sales performance
    by Tsou-Yu Tsai, 蔡卓宇
    Published 2009
    “... and more intense than before. Both service behavior and quality of the store are the crucial factors...”
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  10. 130
    The Research of the Relationship among Service Climate, Service Oriented Organizational Citizenship Behaviors, and Service Quality
    by Pen-Kuo,Yu, 游任國
    Published 2006
    “..., in their research literatures, relations between service climate and service quality from different points of view...”
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  11. 131
    Service Quality of Online Government Service System：Case Study of Taipei E-Service Online
    by Cheng-kuo Huang, 黃建國
    Published 2006
    “... and governmental service quality. Due to this development, people can receive public services conveniently...”
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  12. 132
    The Critical Factor of Service Interactive Model Evolution– From Service Encounter ,Pseudorelationship to Service Relationship
    by Werdna Wei, 魏志仲
    Published 2005
    “...碩士 === 東海大學 === 管理碩士學程在職進修專班 === 93 === Service is not a standalone process, consumer...”
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  13. 133
    The Study on the Relationship between Service Quality and Service Satisfaction in Taichung City Veteran Service Department
    by Kuo-Ho Lee, 李國和
    Published 2015
    “... and satisfaction of the Veterans Service Office. More specifically, it investigates a) the present situation...”
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  14. 134
    Applying Service Experience Engineering on Service Design for Elementary School After-School Care Service
    by Wen-Chiung Chang, 張文瓊
    Published 2014
    “... of the development of innovative services increases. To improve the quality of services and to promote innovative...”
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  15. 135
    The Impacts of Service Attitude and Service Quality on Service Encounter Types─A case of Taiwan Railway.
    by Tu, Hua-Syuan, 涂華瑄
    Published 103
    “... and more developed, service provider is not only people, but also technology. But in many sides, technology...”
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  16. 136
    Can service firms overdo service recovery? An assessment of non-linearity in service recovery satisfaction
    by C. Boshoff
    Published 2012-09-01
    “...Owing to the human nature of service delivery service failures occasionally occur. Persistently...”
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    Article
  17. 137
    Service Seeking Behaviors among Service Members and Spouses of Service Members: Facilitating and Inhibitory Factors
    by Brickel, Molly Ashworth
    Published 2017
    Subjects: “...Mental health counseling services...”
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  18. 138
    The Implementation of Minimum Service Standards (MMS) on Public Service for Health Services Sector in Bondowoso, Indonesia
    Subjects: “...Minimum Service Standards...”
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    Article
  19. 139
    RESTful web services for an ERP system for social services
    by Al-Ani, M. (Mohammed)
    Published 2019
    “... of operationally crucial RESTful web services for Invian Oy ERP system, DomaCare. Today, DomaCare is one...”
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    Dissertation
  20. 140
    Development of Service Innovation Model for the Automobile Service Industry
    by Muhammad Farid, 穆莫德
    Published 2019
    “...博士 === 國立高雄科技大學 === 工業工程與管理系 === 107 === The main aim of this study is to develop a service...”
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