Action research Aesthetic experience 1 Appreciative inquiry 1 Auckland 1 Care 1 Case-loading 1 Chemotherapy 1 Chemotherapy chair 1 Collaboration 1 Continuity of care and empowerment 1 Cooperative inquiry 1 Critical and creative thinking skills 1 Culture 1 Design 1 Design research 1 Design-based research approach 1 Electronic inventory 1 Emotional design 1 Emotional resonance 1 Experience design 1 Health 1 Health campaign 1 Health promotion 1 Healthcare 1 High variability low volume 1 Human centred design 1 Informative-interactive board game 1 Innovative teaching 1 Lean 1 Manufacture-to-order 1