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Abu Naser Mohammad Saif
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Assessing service quality of online bill payment system using extended SERVQUAL model (SERVQUAL-Butterfly model): A case study of Dhaka electric supply company limited (DESCO), Ban...
by
Mohammad Anisur Rahman
,
Xu Qi
,
Abu
Naser
Mohammad
Saif
,
Ismail Bin Ibrahim
,
Rabeya Sultana
Published 2017-01-01
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