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Christos G. Chatzopoulos
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Christos G. Chatzopoulos
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1
Digital customer experience: the risk of ignoring the non-digital experience
by
Marcel Weber
,
Christos
G
.
Chatzopoulos
Published 2019-09-01
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2
Digitization and Lean Customer Experience Management: success factors and conditions, pitfalls and failures
by
Christos
G
.
Chatzopoulos
,
Marcel Weber
Published 2021-06-01
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