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  1. 1
    COMPARISON OF CRM PROGRAMS BASING ON IMPROVING CUSTOMER PROFITABILITY: USING THE AHP METHOD
    by Dong-Fei Xue, Shi-Jie Zhao, De-Peng Zhang
    Published 2014-04-01
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    Article
  2. 2
    Comparison of CRM Programs Basing on Improving Customer Profitability: Using the AHP Method
    by Dong-Fei Xue, Shi-Jie Zhao, De-Peng Zhang
    Published 2014-06-01
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    Article
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