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García Sánchez, Daisy Jazmín del Rocío
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García Sánchez, Daisy Jazmín del Rocío
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Modelo PDCA aplicado en el call center de una empresa peruana del sector telecomunicaciones para mejorar el grado de satisfacción de clientes postpago
by
García
Sánchez
,
Daisy
Jazmín
del
Rocío
,
Vargas Caycho, Claudia Antuaned
Published 2020
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