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Helen Richardson
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Helen Richardson
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Helen Richardson
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1
The Role of Information Systems and Technology in Case Management: a case study in health and welfare insurance
by
Helen
Richardson
,
Beverley Hope
Published 2003-05-01
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2
Customer Relationship Management System (CRM) and Information Ethics in Call Centres - 'You are the Weakest Link. Goodbye!'
by
Helen
Richardson
,
Kate Richardson
Published 2002-05-01
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