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Hung,Chun Mei
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Hung,Chun Mei
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1
資訊科技與ITIL在國際快遞物流客服中心應用之研究
by
洪春美
,
Hung
,
Chun
Mei
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2
A Study of IT and ITIL on Contact Center Applications in International Express & Logistics
by
Hung
,
Chun
Mei
,
洪春美
Published 2007
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