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Ivan Luiz Laranjeiras Silva
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Ivan Luiz Laranjeiras Silva
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Ivan Luiz Laranjeiras Silva
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1
O processo de divulgação de recall: as práticas da indústria automobilística e a influência na resposta do consumidor
by
Ivan
Luiz
Laranjeiras
Silva
,
Felipe Araujo Calarge
,
Fernando Pedro Rosa
Published 2011-01-01
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Article
2
Análise e avaliação da qualidade de serviços internos com foco na manutenção de utilidades em uma empresa de manufatura
by
Felipe Araújo Calarge
,
Carlos Alberto Mitsuo Fujii
,
José Carlos Curvelo Santana
,
Ivan
Luiz
Laranjeiras
Silva
,
Paulo Augusto Cauchick Miguel
Published 2015-01-01
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