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K. K. Govender
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K. K. Govender
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K. K. Govender
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1
Employees' perception of the organizational climate: Its effect on service quality
by
K
.
K
.
Govender
Published 1999-06-01
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2
Managing the bank service encounter: A conceptual model
by
K
.
K
.
Govender
Published 1999-06-01
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3
The relationship between the type of organizational socialization, role and the organizational climate: A path analytical study
by
K
.
K
.
Govender
Published 1998-06-01
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4
Managing service quality: Human resource management strategies
by
K
.
K
.
Govender
Published 2000-06-01
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5
Customers' perception of bank service quality: The importance of employee service quality
by
K
.
K
.
Govender
Published 1999-03-01
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Article
6
Employees' perception of service orientation: An exploratory study
by
K
.
K
.
Govender
Published 2000-03-01
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