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Kenneth Wanjau
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Kenneth Wanjau
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Kenneth Wanjau
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1
Influence of Perceived Service Quality on Consumer Satisfaction amongst Dairy Milk Processors in Kenya
by
Anne Wairimu Mwangi
,
Ndungu Kabare
,
Kenneth
Wanjau
Published 2018-12-01
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Article
2
Relationship between empathy dimension and customer satisfaction in the insurance industry in Kenya
by
Catherine Njoki Chege
,
Kenneth
Wanjau
,
Severina Nkirina
Published 2019-10-01
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Article
3
Influence of Consumer Complaints Handling On Consumer Satisfaction in Dairy Milk Processors in Kenya
by
Ndung’u Kabare
,
Anne Wairimu Mwangi
,
Kenneth
Wanjau
Published 2019-02-01
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