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  1. 1
    [en] AN APPLICATION OF THE GAPS MODEL FOR THE IDENTIFICATION OF BRAND PERCEPTION OF A SERVICE COMPANY: THE DNV CASE
    by LEONARDO LEMOS WAICHENBERG
    Published 2010
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  2. 2
    AN APPLICATION OF THE GAPS MODEL FOR THE IDENTIFICATION OF BRAND PERCEPTION OF A SERVICE COMPANY: THE DNV CASE
    by LEONARDO LEMOS WAICHENBERG
    Published 2010
    Get full text
    Get full text
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