Showing 1 - 3 results of 3 for search 'Markus Hartono', query time: 0.05s Refine Results
  1. 1
    The Extended Integrated Model of Kansei Engineering, Kano, and TRIZ Incorporating Cultural Differences into Services
    by Markus Hartono
    Published 2016-01-01
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    Article
  2. 2
    How Kansei Engineering, Kano And QFD can Improve Logistics Services
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    Article
  3. 3
    Predicting Service Reliability - Using Survival Analysis of Customer Fuzzy Satisfaction
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    Article
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