The Roles of The Physical Environment, Social Servicescape, Co-Created Value, and Customer Satisfaction in Determining Tourists’ Citizenship Behavior: Malaysian Cultural and Creati...

by Hussam Al Halbusi, Pedro Jimenez Estevez, Tan Eleen, T. Ramayah, Md Uzir Hossain Uzir
Published 2020-04-01

Does quality stimulate customer satisfaction where perceived value mediates and the usage of social media moderates?

by Md. Uzir Hossain Uzir, Ishraq Jerin, Hussam Al Halbusi, Abu Bakar Abdul Hamid, Ahmad Shaharudin Abdul Latiff
Published 2020-12-01