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Milan Ivkov
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Milan Ivkov
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Milan Ivkov
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1
CUSTOMER ORIENTATION OF EMPLOYEES IN TRAVEL AGENCIES AS A PREDISPOSITION OF SERVICE QUALITY: TEST OF COSE CONSEQUENCES MODEL
by
Karolina Simat
,
Ivana Blešić
,
Sanja Božić
,
Miša Avramović
,
Milan
Ivkov
Published 2018-12-01
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Article
2
Are Future Professionals Willing to Implement Service Robots? Attitudes of Hospitality and Tourism Students towards Service Robotization
by
Milan
Ivkov
,
Ivana Blešić
,
Branislav Dudić
,
Gabriela Pajtinková Bartáková
,
Zdenka Dudić
Published 2020-09-01
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