How do customers evaluate hotel service quality? An empirical study in Tehran hotels

by Seyedvahid Najafi, Saber Saati, Mohammad Kazem Bighami, Farshid Abdi
Published 2013-12-01

Measuring hospital service quality and its influence on patient satisfaction: An empirical study using structural equation modeling

by Nasim Kazemi, Parisa Ehsani, Farshid Abdi, Mohammad Kazem Bighami
Published 2013-07-01

An investigation on effective factors influencing employee performance: A case study

by Hamid Reza Alavi, Farshid Abdi, Mohammad Mazuchi, Mohammad Kazem Bighami, Atefe Heidari
Published 2013-06-01