Prioritizing operation strategies of companies using fuzzy AHP and importance-performance matrix

by Mohamad Amin Kaviani, Mehdi Abbasi, Mohamad Mehdi Yusefi, Mohsen Zareinejad
Published 2014-06-01

Performance evaluation of services quality in higher education institutions using modified SERVQUAL approach with grey analytic hierarchy process (G-AHP) and multilevel grey evalua...

by Mohsen Zareinejad, Mohamad Amin Kaviani, Mohammad Javad Esfahani, Fatemeh Takamoli Masoule
Published 2014-04-01