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Retap, T
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Banks' Lending Relationship Quality Index (LRQI) for the Small and Medium-sized Enterprises: A Review
by
Abdullah, F
,
Hamali, J
,
Retap
, T
Published 2016
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Related Subjects
CUSTOMER SATISFACTION
DYNAMICS
LOYALTY
Lending Relationship Quality Index
SME
TRUST
banks
customer relationship marketing
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