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Tseng, Shu-Min
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Tseng, Shu-Min
Showing
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Tseng, Shu-Min
'
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1
知覺展示規則、顧客負面事件與服務人員情感傳遞的關係:正、負向團隊情感氛圍的干擾效果及情緒勞動的中介效果
by
曾淑敏
,
Tseng
,
Shu
-
Min
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2
Perceived display rules, negative events, and employee affective delivery: the moderating effect of group affective tone and the mediating effect of emotional labor
by
Tseng
,
Shu
-
Min
,
曾淑敏
Published 2009
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3
Soka Gakkai’s Religious Learning and Psychological Well-Being
by
TSENG
,
SHU
-
MIN
,
曾淑敏
Published 2013
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