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Uppling, Maria
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Uppling, Maria
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Uppling, Maria
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1
Stamgästens syn på hotellupplevelsen ur ett gästnöjdhetsperspektiv
by
Uppling
,
Maria
,
Olsson, Anne Louise
Published 2014
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2
Sambandet mellan e-service recovery och förtroende för hotell vid negativ eWOM
by
Forsberg Hennerstedt, Kajsa
,
Johansson, Tone
,
Uppling
,
Maria
Published 2015
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3
Organisationskulturens påverkan på värdskapet inom hospitalitybranschen
by
Hennerstedt, Kajsa F.
,
Johansson, Tone
,
Uppling
,
Maria
Published 2013
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