Determinants of customer satisfaction on catering service in Electric Train Service (ETS), Keretapi Tanah Melayu Berhad (KTMB) / Izhar Hafifi Zainal Abidin... [et al.]

by Zainal Abidin, Izhar Hafifi, Ab Ghani, Intan Suzaini, Mohd Amin, Nurizati, Usman, Samsul Bahri, Mohd Piah, Zul Hazam
Published 2019