EMOTIONAL WORK IN EXPLAINING THE PROFESSIONAL PERFORMANCE
In this study, the aim was to identify the type of emotional work performed by employees from hotel industry (N = 148). The results indicated rather a type of emotional work characterized by "surface acting" of emotions that involves: a low intensity of self-perceived emotional exertion; a...
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| Format: | Article |
| Language: | fra |
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Romanian Foundation for Business Intelligence
2020-12-01
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| Series: | Management Intercultural |
| Subjects: | |
| Online Access: |
http://seaopenresearch.eu/Journals/articles/MI_45_1.pdf
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