The gap between perception and expectations of patients of quality of treatment centers in Zahedan by using the Servqual model
Objective(s): To survey of the gap between perceptions and expectations of patients from quality service of treatment center.Methods: This study is descriptive-analytical that is cross-sectioned of goal oriented with 200 patients (at least with 3 days admission in the hospital of Zahedan) that was s...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Iranian Institute for Health Sciences Research
2011-10-01
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| Series: | Payesh |
| Subjects: | |
| Online Access: | http://payeshjournal.ir/article-1-498-en.html |