The social perception of urban transport in the city of Madrid: the application of the Servicescape Model to the bus and underground services

Abstract Purpose This paper is a study of the user’s perception of urban and suburban transport and was carried out in an attempt to compare the social value of various means of transport. The measurement of social perceptions is carried out with regard to ambient conditions, space, signs, front-lin...

Full description

Bibliographic Details
Main Authors: María Luisa Delgado Jalón, Alba Gómez Ortega, Javier De Esteban Curiel
Format: Article
Language:English
Published: SpringerOpen 2019-07-01
Series:European Transport Research Review
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12544-019-0373-5