Patients’ complaints before and after implementation of health transformation plan
Objective (s): Monitoring patients’ complaints may improve hospital performance indicators and increase patient satisfaction. This study aimed to determine the causes of patients’ complaints in hospitals affiliated to Tehran University of Medical Sciences. Methods: This was a descriptive study. In a...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Iranian Institute for Health Sciences Research
2018-10-01
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| Series: | Payesh |
| Subjects: | |
| Online Access: | http://payeshjournal.ir/article-1-22-en.html |