Penerapan Best Practice IT Service Management dalam Perbaikan IT Service Desk: Studi Kasus PT. Matahari Putra Prima
Information Technology (IT) grows very rapidly and affects every aspect of business life to support competition with other companies that have the same field. PT. Matahari Putra Prima has implemented a computerized system as one of its business strategy in achieving the company's business objec...
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Format: | Article |
Language: | English |
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Bina Nusantara University
2011-06-01
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Series: | ComTech |
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Online Access: | https://journal.binus.ac.id/index.php/comtech/article/view/2798 |