Corporate governance practices’ influence on customer loyalty in Nigerian retail banks

Orientation: Customer loyalty is crucial in the retail banking sector, given the increasing competition within the industry and from emerging non-traditional players. Research purpose: This study sought to establish the influence of corporate governance practices on customer loyalty in Nigerian ret...

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Bibliographic Details
Main Authors: Olubunmi O. Obioha, Ajay K. Garg
Format: Article
Language:English
Published: AOSIS 2018-07-01
Series:Acta Commercii
Subjects:
Online Access:https://actacommercii.co.za/index.php/acta/article/view/549