Corporate governance practices’ influence on customer loyalty in Nigerian retail banks
Orientation: Customer loyalty is crucial in the retail banking sector, given the increasing competition within the industry and from emerging non-traditional players. Research purpose: This study sought to establish the influence of corporate governance practices on customer loyalty in Nigerian ret...
Main Authors: | Olubunmi O. Obioha, Ajay K. Garg |
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Format: | Article |
Language: | English |
Published: |
AOSIS
2018-07-01
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Series: | Acta Commercii |
Subjects: | |
Online Access: | https://actacommercii.co.za/index.php/acta/article/view/549 |
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