BUSINESS PROCESS IMPROVEMENT BY APPLYING BENCHMARKING BASED MODEL
The choice of theme is identified by the need to improve business processes in organizations, as well as the continuous improvement of overall quality, which is under-represented in the Montenegrin organizations. The state of Montenegro has recognized t he growing importance of small and medium-size...
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2013-09-01
|
| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://www.ijqr.net/journal/v7-n3/7.pdf |