A method of intelligent product design cue construction based on customer touchpoint correlation analysis and positive creativity theory
User experience plays an indispensable role in intelligent product design. Building a system for user research, capturing firsthand information from users and turning insights into achievable product design solutions is the key to innovation. This article introduces service design into product desig...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2019-01-01
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Series: | Advances in Mechanical Engineering |
Online Access: | https://doi.org/10.1177/1687814018819347 |