RELACIÓN ENTRE CALIDAD Y PRODUCTIVIDAD EN LAS PYMEs DEL SECTOR SERVICIO // RELATIONSHIP BETWEEN QUALITY AND PRODUCTIVITY IN SERVICES SECTOR SMEs

Service sector has become the most important aspect in advanced economies, in terms of production volume such as employment, with a significant increase since the 70s worldwide. In service organizations, unlike the manufacturing sector, efectively in organization depends on productivity and quality...

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Bibliographic Details
Main Author: Roxana Martínez Sánchez
Format: Article
Language:English
Published: Universidad Centroccidental Lisandro Alvarado 2013-06-01
Series:Publicaciones en Ciencias y Tecnología
Subjects:
Online Access:http://bibvirtual.ucla.edu.ve/cgi-win/be_alex.exe?Acceso=T070200000670/6&Nombrebd=PCYT&TipoDoc=S&Sesion=134611031